Shipping policy
Sleepnestly Shipping Policy
At Sleepnestly, we are committed to delivering every order quickly, safely, and reliably. We provide free shipping on all orders and currently ship only within the United States. We do not offer international shipping at this time.
Delivery Times
Below are the estimated delivery times for all orders:
Order cutoff time:
12:00 PM (CST) Central Standard Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate (Monday to Friday).
Order handling time:
1 to 3 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
Transit time:
5 to 10 business days (Monday to Friday).
Estimated delivery time:
6 to 13 business days (Monday to Friday).
Shipping Origin
All orders are fulfilled and shipped from our U.S. distribution centers to ensure dependable delivery.
Shipping Costs
Free Shipping:
All orders qualify for free shipping within the United States.
Any shipping costs applicable under special circumstances will be clearly displayed at checkout prior to payment.
Tracking Your Order
Once your order has shipped, you will receive an email containing a tracking number. Tracking information is sent to the email address provided at checkout, and you may monitor your shipment at any time using the tracking link.
Delivery Issues
If your package arrives damaged, is missing items, is incorrect, or does not arrive, please contact us within 7 days of the delivery date or expected arrival. We will investigate the issue with the carrier and provide a replacement or refund when appropriate.
Address Accuracy
Please ensure that the shipping address entered at checkout is accurate and complete. Sleepnestly is not responsible for delays or lost packages caused by incorrect or incomplete addresses. Once an order is submitted, the shipping address cannot be changed.
Questions?
Questions regarding our Shipping Policy should be sent to contact@feelthera.com.
Business Contact Information
Store Name: Sleepnestly
Address: 10832 Blacktail Loop, Bellview, FL 32526
Email: Contact@sleepnestly.com
Phone: +18509548694
Customer Service Hours:
Monday to Friday, 8 AM to 9 PM CST
We will respond to your email within 24 hours (Mon–Fri). Any messages sent during the weekend will be answered on Monday.